Certificate of Good Conduct (Kenya): Complete Guide for Romania
Updated January 2026 | 8 min read
What is the Certificate of Good Conduct?
The Certificate of Good Conduct (also called Kenya Police Clearance) is an official document from the Kenya Police that states you have no criminal record. It's a mandatory requirement for Romanian work permit applications.
Key Information
Cost
KSh 1,000
Processing Time
5-14 days
Validity
6 months
How to Apply via eCitizen (Step-by-Step)
Step 1: Register on eCitizen
- Go to www.ecitizen.go.ke
- Click "Register" and create an account with your email and phone number
- Verify your email and phone via the codes sent
Step 2: Navigate to Police Clearance
- Log in to your eCitizen account
- Go to "Department of Immigration Services" → "Directorate of Criminal Investigations"
- Select "Certificate of Good Conduct"
Step 3: Fill Application Form
- Personal details: Name, ID number, passport number, date of birth
- Contact: Phone, email, physical address
- Reason: Select "Employment Abroad"
- Country: Romania
Step 4: Upload Required Documents
- Scanned copy of your National ID (both sides)
- Scanned copy of passport bio-data page
- Passport-size photo (digital)
Step 5: Pay via M-PESA
- Cost: KSh 1,000
- Payment via M-PESA Paybill through eCitizen
- You'll receive a payment confirmation SMS
Step 6: Fingerprint Capture
- After payment, book an appointment at your nearest DCI office
- Bring your National ID and passport
- Fingerprints will be captured digitally (takes 5-10 minutes)
Step 7: Processing & Collection
- Processing time: 5-14 working days (usually 7-10 days)
- Notification: You'll receive SMS when ready
- Collection: Download from eCitizen account or collect physical copy at Directorate of Criminal Investigations Headquarters (Nairobi)
Important Notes:
- • The certificate is valid for 6 months from issue date
- • Must be apostilled before translation for Romania
- • If you have any criminal record, it will show on the certificate
- • Processing can take longer during peak seasons (December-February)
Common Issues & Solutions
Issue: Application rejected: ID/Passport mismatch
Solution: Ensure names on ID and passport match exactly. If different, visit immigration to update records first.
Issue: Fingerprints not capturing properly
Solution: Ensure hands are clean and dry. If fingerprints are worn (manual labor), inform officer for manual verification.
Issue: Delayed beyond 14 days
Solution: Visit DCI headquarters with your payment receipt. Bring ID and passport for follow-up.
Issue: Lost certificate before use
Solution: You must reapply and pay again. Keep digital and physical copies safe.
For Romania Work Permits: Next Steps
After obtaining your Good Conduct Certificate:
- Apostille: Take to Ministry of Foreign Affairs for apostille (KSh 1,000-2,000, 5-10 days)
- Translation: Get translated to Romanian by certified translator (KSh 2,000-3,000, 3-7 days)
- Upload: Submit apostilled + translated version to your employer/recruiter